Disclosure Text

TRAVELASSISTANT24 CONSULTING

TRAVELASSISTANT24 WEBSITE USER / GUEST

INFORMATION NOTICE ON THE PROTECTION AND PROCESSING OF PERSONAL DATA

1. Legal Identity of the Data Controller

This information notice has been prepared in accordance with Article 10 of Law No. 6698 on the Protection of Personal Data by Travelassistant24 Consulting (“Company” or “TA24”). It covers visitors of our website www.travelassistant24.com (“Website”) and “TA24 Guests” who log in with their reservation number and use the services offered.

2. What Types of Personal Data Do We Process?

Identity information such as name and surname
Contact information such as phone number and e-mail address
Reservation number, hotel information, travel preferences and details
Requests and changes regarding your trip (hotel change, transfers, daily tours, lost items, etc.)
Data collected through cookies such as IP address, log records, website usage data, device and advertising identifiers

3. For What Purposes Do We Process Your Personal Data?

Carrying out communication activities
After-sales support and customer relationship management
Providing services and conducting operational processes
Customer satisfaction and complaint management
Event and organization management
Marketing processes for products / services
Information security and archiving processes

4. Methods of Collecting Your Personal Data and Legal Grounds

Your data is collected via the website www.travelassistant24.com through forms, e-mails or electronic methods. They are processed based on the relevant provisions of the Law, contract performance, legitimate interests, or your explicit consent.

5. To Whom Can We Transfer Your Personal Data?

Your data may be shared with consulates, embassies, insurance companies, business partners (hotels, tour operators, transportation companies, etc.), hosting providers, payment institutions and authorized public authorities. In case of international transfer, Article 9 of the Law will be followed.

6. How Can You Exercise Your Rights?

According to Article 11 of the Law, you may submit your requests as follows:

By sending a signed petition and a copy of your ID to [Company Address Placeholder]
By applying in person to the same address
Via registered e-mail (KEP) with secure electronic signature
From your registered e-mail address or with mobile signature to admin@travelassistant24.com

Requests will be answered within 30 days at the latest. The company may request additional information/documents to verify your identity.

Sincerely,

Travelassistant24 Consulting

E-Mail: admin@travelassistant24.com
Web: www.travelassistant24.com
Address: [Company Address Placeholder]
Mersis No: [Mersis No Placeholder]